Payment Terms

Payment Terms

At Twixie-Pixie, we prioritize security and convenience in every transaction. For your peace of mind, we only accept PayPal as a payment method. PayPal is a secure, trusted online platform that ensures your payment information remains protected.

Accepted Payment Method

We exclusively accept payments via PayPal. PayPal provides a secure gateway for processing payments and ensures that your sensitive information is never shared directly with us. You can make payments through your PayPal account or as a guest using PayPal's secure platform.

How to Pay

  1. Once you've finished shopping and proceed to checkout, you will be directed to PayPal's payment page.

  2. If you have a PayPal account, simply log in. If you do not, you can check out as a guest using PayPal’s guest checkout option.

  3. Choose your preferred payment method available through PayPal.

  4. Review your payment details and complete the transaction.

  5. After successful payment, you will be redirected to our website, where you will receive an order confirmation email.

Payment Security

We take your privacy seriously. PayPal encrypts your payment information, ensuring it is securely processed and never shared with us. PayPal's platform is PCI-compliant, providing the highest level of security for online transactions.

We do not store your payment details on our site, and all transactions are securely handled through PayPal’s payment gateway.

Currency & Fees

All transactions on our site are processed in CAD (Canadian Dollar). PayPal will automatically convert the payment to your local currency based on their current exchange rates. Please be aware that PayPal may charge additional fees for currency conversion, depending on your account settings.

Payment Confirmation

After a successful payment, you will receive a confirmation email containing your order details. If you do not receive this email, please check your spam or junk folder.

Order Processing

Orders are processed once the payment has been confirmed. If your payment is unsuccessful, your order will not be processed, and we will not be able to ship your items until the payment is resolved.

Payment Issues & Disputes

If you encounter any issues during the payment process, please reach out to us at [email protected]. We are happy to assist you in resolving any issues with payment or your order.

In case of a payment dispute, PayPal’s dispute resolution process will apply. We are committed to resolving any payment-related issues fairly and promptly.

Non-Payment & Cancellations

If payment is not completed, your order will not be processed or shipped. Orders that remain unpaid for more than 7 days will be automatically canceled.

If you wish to cancel an order after payment, please contact us immediately at [email protected]. We will do our best to cancel your order if it has not yet been shipped.

Why PayPal?

We have chosen PayPal for its reputation as one of the most secure and trusted payment platforms worldwide. PayPal offers buyer protection, ensuring that your shopping experience is both safe and reliable. Moreover, PayPal allows for quick and efficient transactions, meaning your orders are processed faster.

Need Help?

If you have any questions or concerns about the payment process, please don’t hesitate to contact us. We’re here to assist you!

You can reach us via email at [email protected], and we’ll respond as quickly as possible to address your inquiries.